Privacy policy

This policy explains how EBONYBROOK 3 TRADING LLC, trading as Ebonybrook Trading, handles personal information when you visit ebonybrooktrading.com, place an order, or contact us.

Information we collect
We collect information you provide, such as your name, email address, billing and shipping addresses, phone number if supplied, order details, and customer service messages. If you create an account, we also process the information needed to maintain it.

Our website and its service providers collect technical information such as IP address, browser and device details, pages visited, and interactions with the store. Cookies and similar technologies help support the shopping cart, checkout, security, and preferences. Payment providers process payment credentials; we receive transaction details needed to confirm orders, prevent fraud, and handle refunds.

How we use information
We use personal information to process payments, fulfill and track orders, answer questions, manage returns, maintain records, prevent fraud, and improve the store. We may send marketing messages where permitted by law and your preferences. You can unsubscribe from promotional emails at any time; essential order and service messages will continue.

Who receives information
We disclose information as needed to Shopify, payment processors, shipping and fulfillment providers, customer support providers, and other services that help operate the store. Analytics or advertising providers may receive device and shopping activity information when those services are used, subject to applicable privacy choices and consent requirements. We may also disclose information to comply with legal obligations, protect legal rights, or complete a business transfer with appropriate safeguards.

Shopify hosts our store and processes information to provide its services. Certain Shopify features may involve Shopify processing information for its own purposes. Its consumer privacy policy is available at https://www.shopify.com/legal/privacy/consumers and its privacy choices at https://privacy.shopify.com.

Cookies and advertising choices
You can manage cookies through your browser and any privacy controls displayed on the website. Blocking essential cookies may affect checkout. Where advertising disclosures qualify as a sale, sharing, or targeted advertising under applicable law, you may request to opt out by emailing info@ebonybrooktrading.com. We honor applicable browser-based opt-out signals, including Global Privacy Control, where required by law. Cookie consent and opt-out settings apply to the browser or device on which they are made unless otherwise stated.

Your privacy rights
Depending on where you live and the law that applies, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses or disclosures. You may also have the right to use an authorized agent or appeal a denied request. Email info@ebonybrooktrading.com with the subject line “Privacy Request” or “Privacy Appeal.” We may need to verify your identity or an agent's authority. We will respond within applicable legal deadlines and will not discriminate against you for exercising protected rights.

Retention and security
We retain information only as long as reasonably needed for the purposes above, including order support, tax and accounting requirements, fraud prevention, and legal claims. We use reasonable safeguards, but no online system is completely secure. Our providers may process information outside your state or country, subject to applicable legal requirements.

Children
Our store is intended for adults and is not directed to children under 13. If you believe a child has provided personal information, contact us so we can review and address it.

contact

Privacy contact: info@ebonybrooktrading.com
EBONYBROOK 3 TRADING LLC
101 WELLESLEY AVENUE, GEORGETOWN, KY 40324, US